Effective Date: January 31, 2024

Last Updated: May 1, 2025

Introduction

Flounder Pet Training Academy, operated by Nina Leipold ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect: Personal Information

We may collect personal information that you voluntarily provide to us when you: Register for classes or consultations, Create an account on our website, Subscribe to our newsletter, Contact us for support, Participate in surveys or feedback forms.

This information may include:

Name and contact information (email, phone number, address), Pet information (name, breed, age, behavioral concerns), Payment information (processed securely through third-party payment processors), Communication preferences.

Automatically Collected Information

When you visit our website, we may automatically collect: IP address and browser information, Device type and operating system, Pages visited and time spent on our site, Referring website information, Cookies and similar tracking technologies.

How We Use Your Information

We use the collected information to: Provide and improve our pet training services, Process payments and manage your account, Communicate with you about classes, appointments, and updates, Send newsletters and promotional materials (with your consent)Respond to your inquiries and provide customer support, Analyze website usage to improve user experience, Comply with legal obligations.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

Payment processing, Email marketing services, Website hosting and analytics, Customer support tools.

Legal Requirements

We may disclose your information if required by law or to:

Comply with legal processes, Protect our rights and property. Ensure user safety, Investigate potential violations of our terms.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Security measures include:

SSL encryption for data transmission, Secure payment processing, Regular security assessments, Limited access to personal information.

Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Portability

Request access to your personal information, Receive a copy of your data in a portable format.

Correction and Updates

Correct inaccurate personal information and Update your contact preferences

Deletion

Request deletion of your personal information (subject to legal obligations)

Opt-Out

Unsubscribe from marketing communications, Disable cookies through your browser settings

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences, Analyze website traffic, Provide personalized content, Improve site functionality. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to and processed in the United States, where privacy laws may differ from your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

Posting the updated policy on our website, Sending email notifications (for significant changes) Updating the "Last Updated" date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Flounder Pet Training Academy

Email: [email protected]

Address: 18 Hunter Rd, Ste 3, Hilton Head Island, SC 29926

Website: floundercat.com

Data Protection Officer

For privacy-related inquiries, you may also contact our designated privacy contact: [email protected]

Your continued use of our services after any changes to this Privacy Policy constitutes acceptance of those changes.